PRIVACY POLICY
Last Updated: 02/05/2025
Welcome to CNC PRO PARTS LLC (“Company”, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and services. By accessing or using our website, you agree to this Privacy Policy.
1. INFORMATION WE COLLECT
We collect different types of information when you interact with our website and services, including:
1.1 Information You Provide Directly
- Contact Information: Name, email address, phone number, company name, and other details submitted through our contact forms.
- Project Information: CAD files, drawings, descriptions, and any other specifications provided for manufacturing quotes.
- Payment Information: If applicable, billing details when making a purchase (processed through secure third-party payment providers).
1.2 Information Collected Automatically
When you visit our website, we may collect information such as:
- IP Address
- Browser type and version
- Pages visited and time spent on our site
- Device information (e.g., operating system, screen resolution, etc.)
- Cookies and tracking technologies (see Section 6 for more details).
1.3 Information from Third Parties
We may receive additional information from:
- Payment processors (e.g., transaction status, fraud prevention data).
- Analytics providers (e.g., Google Analytics).
2. HOW WE USE YOUR INFORMATION
We use your information for the following purposes:
- To process manufacturing quotes and respond to inquiries.
- To fulfill orders and deliver services.
- To improve our website and user experience.
- To communicate with you about updates, offers, and relevant content (you can opt out anytime).
- To comply with legal obligations and prevent fraudulent activities.
3. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information. However, we may share data in the following situations:
- With Service Providers: We work with trusted third parties (e.g., hosting providers, payment processors, analytics tools) who help us operate our business.
- For Legal Compliance: If required by law or to protect our legal rights, we may share information with law enforcement or regulatory authorities.
- In Business Transfers: If our company undergoes a merger, acquisition, or asset sale, your information may be transferred.
4. GDPR COMPLIANCE FOR EU & EEA USERS
If you are located in the European Union (EU) or the European Economic Area (EEA), the General Data Protection Regulation (GDPR) grants you additional rights regarding your personal data.
4.1 Legal Basis for Processing Data
We process personal data based on the following legal grounds:
- Your Consent – When you provide explicit permission (e.g., subscribing to emails).
- Contractual Necessity – To provide services, including manufacturing quotes and order fulfillment.
- Legal Obligations – When required by law.
- Legitimate Interests – To improve our services, prevent fraud, and protect our business.
4.2 Your GDPR Rights
As an EU/EEA resident, you have the following rights under GDPR:
- Right to Access – Request a copy of the personal data we hold about you.
- Right to Rectification – Correct inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten") – Request deletion of your data, unless we need it for legal or business reasons.
- Right to Restrict Processing – Limit how we use your data in certain circumstances.
- Right to Data Portability – Request a copy of your data in a structured format.
- Right to Object – Object to the processing of your data based on legitimate interests or direct marketing.
- Right to Withdraw Consent – If processing is based on consent, you can withdraw it at any time.
4.3 How to Exercise Your Rights
To exercise your rights, email us at [Your Email] with "GDPR Request" in the subject line. We will respond within 30 days as required by GDPR.
5. DATA SECURITY
We take reasonable precautions to protect your data, including:
- Encryption of sensitive information (e.g., SSL encryption on our website).
- Restricted access to personal data within our company.
- Regular security audits to identify potential threats.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. DATA RETENTION
We retain your personal data only as long as necessary for the purposes outlined in this policy. If you wish to request deletion of your information, please contact us at [Your Email].
7. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to enhance user experience and analyze website performance. You can manage your cookie preferences through your browser settings.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: Help us understand user behavior (e.g., Google Analytics).
- Marketing Cookies: Used for personalized ads (if applicable).
8. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing any personal data.
9. COMPLIANCE WITH U.S. & INTERNATIONAL LAWS
9.1 U.S. Privacy Laws
As a company registered in Delaware, we comply with applicable U.S. privacy laws, including:
- Delaware Online Privacy and Protection Act (DOPPA)
- California Consumer Privacy Act (CCPA) (if applicable)
9.2 International Data Transfers
If you are outside the U.S., your data may be transferred to and processed in the United States, where data protection laws may differ from those in your country. We use appropriate safeguards, such as Standard Contractual Clauses (SCCs), to protect international data transfers.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Any significant changes will be posted on this page with a revised "Last Updated" date.
11. CONTACT US
For any questions or concerns regarding this Privacy Policy, please contact us at:
CNC PRO PARTS LLC
186 N DUPONT HWY. STE 27 NEW CASTLE, DE 19720
cncpropart@gmail.com
302-353-2137